So How Much of Your Own Website Do You "Own?"

I always caution my clients to carefully read the fine print of their web hosting account, and highly recommend that all new clients sign up for a hosting account through Hostasaurus, because I trust them to treat people right.

Unfortunately, not all hosts are as respectful of client ownership of their own data. This week, Pamela Hazelton of DesignExtend posted a nightmare story of an ecommerce client of hers who had no right through the standard hosting agreement to access, let alone control important customer information. Rather than repeat Pamela's tale, you can read her story here .