So How Much of Your Own Website Do You "Own?"

September 18th, 2007 by Tiny Queen

I always caution my clients to carefully read the fine print of their web hosting account, and highly recommend that all new clients sign up for a hosting account through Hostasaurus, because I trust them to treat people right.

Unfortunately, not all hosts are as respectful of client ownership of their own data. This week, Pamela Hazelton of DesignExtend posted a nightmare story of an ecommerce client of hers who had no right through the standard hosting agreement to access, let alone control important customer information. Rather than repeat Pamela’s tale, you can read her story here .

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Posted in Random Musings | No Comments »

A Great Read for Geeks R Us!

September 10th, 2007 by Tiny Queen

I am often contacted asking for recommendations of resources for learning to build websites, and the first place I usually send people is htmldog.com There are tutorials on the site for the beginner and the advanced user alike, all of which are carefully thought out and based on best practices in web design. I occasionally [...]

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A three-way mirror for websites

August 27th, 2007 by Tiny Queen

We all know what it’s like to go shopping for a new pair of jeans, find a pair that looks great when we stand straight on in front of the mirror, but when we crane our necks around to take a look at the back, we realize there is no way in the world we [...]

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Is the real cost of fraud registering with merchants?

August 21st, 2007 by Tiny Queen

As ecommerce grows as an industry, it becomes more and more imperative that online merchants understand and protect themselves from online fraud. There’s plenty of focus in the media about risks to consumers as far as giving up their credit card information online is concerned. But few publications concern themselves with the losses experienced by [...]

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Have you backed up your web site lately?

August 16th, 2007 by Tiny Queen

Well, as much fun as my vacation was, my return from vacation has not been so grand. A broken hinge on my laptop prompted me to try to move my files to a new computer, and the move has not exactly gone smoothly. Which brings me to the subject of today’s post…
Although I’m [...]

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I love my work but…

August 2nd, 2007 by Tiny Queen

…everyone needs a vacation now and then. I’m off for a week of fun in the sun, and (gasp!) I’m leaving my trusty laptop at home.
I almost can’t believe I’m going to spend a whole week doing nothing, with no computer attached to my hip. I will be checking email from time [...]

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Some Unexpected Creative Input

July 29th, 2007 by Tiny Queen

One of the nice things about living where I do is that my patio is basically an extension of my house, and in fact it’s my favourite place to work — peaceful, lush and green, and plenty of birds and other little critters running around to entertain me. There’s a trellis that runs over the [...]

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One Page Checkout — Holy Grail or Wholly Confusing?

July 25th, 2007 by Tiny Queen

One of the historic criticisms of Miva Merchant has been the number of steps it takes to get through the checkout.

Ask people whether or not they want to create an account. If they have an account, make them log in.
Ask for shipping and billing information.
Throw some upsales at them and hope they’ll bite.
Find out [...]

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Search Friendly Links in Miva

July 23rd, 2007 by Tiny Queen

There’s been some animated discussion over the last several days on the Miva 5 User Group Forum about the use of Search Friendly Links, with some thought-provoking input from some of the “heavy hitters” in the Miva and ecommerce marketing communities. Just exactly what is this hype all about, though?
Well, let’s start by taking a [...]

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